📖 Overview
Hotel follows five intense days at the St. Gregory, an independent luxury hotel in 1960s New Orleans. The establishment faces mounting pressure to sell to a corporate chain while managing the complex operations and daily crises of a 400-room property.
The narrative tracks multiple storylines through the hotel's staff, guests, and management, centered on Peter McDermott, a skilled manager with a troubled past. Key figures include Warren Trent, the proud owner fighting to preserve the hotel's independence, and Curtis O'Keefe, representing the corporate interests seeking to acquire the property.
The story unfolds against a backdrop of financial urgency, with the St. Gregory facing an imminent mortgage deadline that forces critical decisions. The plot interweaves professional and personal challenges, from routine hotel operations to serious criminal incidents.
The novel examines themes of tradition versus progress, individual dignity versus corporate efficiency, and the human dynamics within a pressure-cooker business environment. Hailey's work stands as a time capsule of the mid-century American hospitality industry during a period of significant change.
👀 Reviews
Readers appreciate the detailed behind-the-scenes look at how a luxury hotel operates, with many noting that the operational insights remain relevant decades later. Multiple reviewers mention the book's ability to make mundane hotel processes fascinating through interconnected character storylines.
Readers liked:
- The authentic portrayal of hotel industry challenges
- Multiple subplot threads that converge
- Technical details balanced with human drama
- Learning about 1960s hotel management practices
Readers disliked:
- Slow pacing in the first third
- Some dated social attitudes and dialogue
- Too many characters to track
- Occasional excess technical detail
Ratings:
Goodreads: 3.9/5 (15,000+ ratings)
Amazon: 4.3/5 (900+ ratings)
Common reader comment: "Like getting a master class in hotel operations while following an engaging story"
A frequent critique: "Takes too long to build momentum - had to push through the first 100 pages before getting invested"
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Rich Man, Poor Man by Irwin Shaw Chronicles the divergent paths of two brothers in post-WWII America through interconnected business and personal storylines involving a department store empire.
The Money Changers by Arthur Hailey Depicts the operations of a major American bank during a financial crisis, weaving together multiple plot lines involving staff at different organizational levels.
The Powers That Be by David Halberstam A detailed examination of the media industry's transformation through the stories of several news organizations and their key figures during times of change.
Grand Hotel by Vicki Baum Set in 1920s Berlin, the novel tracks intersecting lives of guests and staff at an elegant hotel during a critical period of social transformation.
Rich Man, Poor Man by Irwin Shaw Chronicles the divergent paths of two brothers in post-WWII America through interconnected business and personal storylines involving a department store empire.
The Money Changers by Arthur Hailey Depicts the operations of a major American bank during a financial crisis, weaving together multiple plot lines involving staff at different organizational levels.
The Powers That Be by David Halberstam A detailed examination of the media industry's transformation through the stories of several news organizations and their key figures during times of change.
🤔 Interesting facts
🏨 The novel's St. Gregory Hotel was partially inspired by the real-life Roosevelt Hotel in New Orleans, which opened in 1893 and remains an iconic landmark today.
📚 Arthur Hailey spent four months living in various hotels and interviewing over 100 hotel employees to ensure accuracy in his portrayal of the industry.
⌛ The book spent 48 weeks on The New York Times Best Seller list following its release in 1965, establishing Hailey's signature style of industry-focused fiction.
🎬 The novel was adapted into a successful film in 1967 and later inspired the popular television series "Hotel" (1983-1988), starring James Brolin and Connie Sellecca.
🌆 During the 1960s when the book was written, independent hotels were rapidly being acquired by chains - a trend Hailey accurately predicted would transform the industry. By 1965, nearly 70% of new hotel construction was chain-affiliated.