📖 Overview
Things That Make Us Smart examines how humans interact with technology and cognitive artifacts - the tools and devices we create to enhance our mental capabilities. Norman draws on cognitive science research to analyze how these artifacts both aid and constrain human thinking and behavior.
The book explores specific examples of cognitive artifacts, from simple calendars and to-do lists to complex computer interfaces and information displays. Through these examples, Norman demonstrates the importance of understanding human cognitive limitations when designing tools and technologies.
The analysis moves between practical design principles and deeper questions about human cognition, memory, and learning. Norman presents frameworks for evaluating cognitive artifacts and improving their ability to support natural human thought processes.
This work bridges cognitive psychology and design, revealing fundamental patterns in how humans augment their mental abilities through external tools and systems. The insights remain relevant to modern discussions about human-computer interaction and cognitive enhancement.
👀 Reviews
Readers describe this as a detailed analysis of how technology can enhance or impair human cognition. Many highlight Norman's accessibility in explaining complex cognitive science concepts.
Readers appreciated:
- Clear examples and illustrations
- Balance between theoretical concepts and practical applications
- Insights about design flaws in everyday objects
- Discussion of how tools shape thinking processes
Common criticisms:
- Some sections feel dated (especially technology references)
- Writing can be repetitive
- Too much focus on basic concepts for technical readers
- Middle chapters lose momentum
Ratings:
Goodreads: 3.96/5 (505 ratings)
Amazon: 4.2/5 (41 ratings)
One reader noted: "Norman makes you think differently about the objects you interact with daily." Another commented: "The principles hold up, but the examples need updating."
Several reviewers mentioned that while the 1993 technology examples are obsolete, the core message about cognitive artifacts remains relevant in today's digital world.
📚 Similar books
The Design of Everyday Things by Donald Norman
This book explores how cognitive psychology principles can improve the design of products and interfaces people use daily.
Thinking, Fast and Slow by Daniel Kahneman The text presents research on human decision-making processes and cognitive biases that shape how people interact with information and technology.
The Inmates Are Running the Asylum by Alan Cooper This work examines how software designers and engineers can create technology systems that match human cognitive patterns and needs.
Universal Principles of Design by William Lidwell, Kritina Holden, and Jill Butler The book presents 125 concepts from psychology and design that influence how humans perceive and interact with designed objects and systems.
Living with Complexity by Donald A. Norman This text analyzes how humans navigate complex systems and suggests methods to design technology that works with human cognitive capabilities.
Thinking, Fast and Slow by Daniel Kahneman The text presents research on human decision-making processes and cognitive biases that shape how people interact with information and technology.
The Inmates Are Running the Asylum by Alan Cooper This work examines how software designers and engineers can create technology systems that match human cognitive patterns and needs.
Universal Principles of Design by William Lidwell, Kritina Holden, and Jill Butler The book presents 125 concepts from psychology and design that influence how humans perceive and interact with designed objects and systems.
Living with Complexity by Donald A. Norman This text analyzes how humans navigate complex systems and suggests methods to design technology that works with human cognitive capabilities.
🤔 Interesting facts
🔹 Donald Norman coined the term "user experience" while working as a User Experience Architect at Apple in the 1990s, making him a founding figure in UX design.
🔹 The book challenges the notion that technology alone makes us smarter, arguing instead that tools must be designed to work in harmony with human cognitive abilities.
🔹 Norman's concepts have influenced major tech companies like Apple and HP, particularly his principles of "cognitive artifacts" - tools that enhance human mental capabilities.
🔹 The author's famous "Norman doors" example (poorly designed doors that confuse users) began as a concept in this book and has become a universal design reference point.
🔹 While written in 1993, the book predicted many modern challenges of human-technology interaction, including information overload and the need for better data visualization.