Working With Emotional Intelligence

Working With Emotional Intelligence explores the critical role of emotional and social skills in professional success. The book builds on Goleman's previous work by applying emotional intelligence concepts specifically to workplace performance and leadership. Through research findings and real-world examples, Goleman outlines the five key components of emotional intelligence: self-awareness, self-regulation, motivation, empathy, and social skills. The text presents evidence showing how these competencies impact job performance across industries and organizational levels. The book demonstrates how traditional measures of intelligence and technical expertise are insufficient predictors of career advancement and leadership ability. Goleman provides frameworks for developing emotional competencies at both individual and organizational levels, supported by case studies from major companies. This examination of workplace psychology reveals the fundamental connection between human relationships and business outcomes. The concepts presented challenge conventional views about professional development while offering practical paths toward enhanced performance through improved emotional intelligence.

Readers value the book's practical workplace examples and clear breakdown of emotional competencies. Many note it builds effectively on Goleman's first book by focusing on business applications. Liked: - Concrete strategies for improving EQ at work - Research-backed examples from companies - Clear framework for understanding emotional skills - Helpful self-assessment tools Disliked: - Repetitive content and examples - Too long/could be condensed - Corporate focus feels dated to some readers - Some find the writing style dry "The assessment questions helped me identify specific areas to work on" - Goodreads reviewer "Gets bogged down in corporate case studies" - Amazon reviewer Ratings: Goodreads: 3.97/5 (11,244 ratings) Amazon: 4.5/5 (1,121 ratings) Many business readers report using it as an ongoing reference for developing emotional intelligence skills, though some prefer shorter summaries of the key concepts.

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🔹 Before writing about emotional intelligence, Daniel Goleman spent a decade as a science journalist at The New York Times, specializing in psychology and brain sciences. 🔹 The book reveals that technical skills and IQ contribute only about 20% to job success, while emotional intelligence accounts for up to 80% of success in leadership roles. 🔹 Research cited in the book shows that top performers in any field have at least 85% of their success attributed to EQ (emotional quotient) rather than IQ or technical abilities. 🔹 The concepts in this book have been adopted by numerous Fortune 500 companies, including American Express and FedEx, to reshape their leadership training programs. 🔹 Goleman's work builds upon research from nearly 500 organizations worldwide, demonstrating that emotional intelligence becomes increasingly crucial as people climb the corporate ladder.