📖 Overview
Mind Your Manners presents core business etiquette principles through real workplace scenarios and practical advice. The guide covers both traditional etiquette rules and modern challenges like social media use and remote work communication.
Peter Post draws from his experience at The Emily Post Institute to address common workplace situations including meetings, networking events, office interactions, and business travel. The book includes specific examples and scripts for handling difficult conversations and awkward moments in professional settings.
The text is organized by topic areas such as workplace relationships, communication methods, dining etiquette, and professional appearance. Each section combines fundamental etiquette concepts with contemporary workplace realities and cultural expectations.
The book illustrates how proper business etiquette serves as more than mere formality - it functions as a tool for building trust, showing respect, and advancing careers through improved professional relationships.
👀 Reviews
Readers find this etiquette guide clear and practical for business situations. The book's focus on real workplace scenarios and concrete examples helps readers apply the concepts immediately.
Likes:
- Easy-to-reference format with specific answers to common questions
- Contemporary workplace advice beyond basic manners
- Includes email, phone, and virtual meeting etiquette
- Conservative approach that works across industries
Dislikes:
- Some advice feels dated or overly formal
- Limited coverage of modern social media situations
- Repetitive in certain sections
- Lacks international business customs
One reader noted: "Helped me navigate a tricky client dinner without embarrassing myself." Another mentioned: "Could have covered remote work etiquette more thoroughly."
Ratings:
Goodreads: 3.8/5 (142 ratings)
Amazon: 4.2/5 (89 reviews)
Barnes & Noble: 4.0/5 (27 reviews)
Most readers recommend it for early-career professionals and those seeking to improve workplace interactions.
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🤔 Interesting facts
🔹 Peter Post is the great-grandson of Emily Post, America's most famous etiquette expert, and serves as a director of The Emily Post Institute
🔹 The book was published in 2005 and specifically targets business etiquette, helping professionals navigate workplace social situations from job interviews to client meetings
🔹 Unlike traditional etiquette guides, Mind Your Manners incorporates real-world examples from Post's experience teaching business etiquette seminars to major corporations
🔹 The Emily Post Institute's research shows that 80% of job success depends on "soft skills" like those taught in the book, rather than technical expertise
🔹 Peter Post writes a weekly business etiquette column called "Etiquette at Work" for The Boston Globe, expanding on many of the principles covered in the book