📖 Overview
Kiss, Bow, or Shake Hands presents cultural norms and business practices from over 60 countries. The book functions as a practical guide for international business professionals who need to navigate cross-cultural interactions.
For each country covered, the text outlines key information about negotiating styles, communication preferences, and traditional customs. Topics include proper greetings, gift-giving protocols, dining etiquette, and perspectives on time management across different cultures.
The work draws on research and real-world examples to illustrate how cultural understanding impacts business success. Country profiles are organized alphabetically and follow a consistent format that makes specific information easy to locate.
At its core, this is a book about respect and cultural intelligence in the global marketplace. The text emphasizes that there is no universal standard for business behavior, and success requires adapting to local customs rather than expecting others to conform to one's own cultural norms.
👀 Reviews
Readers value this book as a practical reference guide for international business etiquette. Business travelers report consulting it before trips to understand local customs and avoid cultural mistakes.
Liked:
- Country-by-country organization makes information easy to find
- Includes specific examples of greetings, gift-giving, and negotiation styles
- Helpful quick-reference charts for each country
- Updates reflect current business practices
Disliked:
- Some information is outdated (especially in older editions)
- Broad generalizations about cultures
- Limited coverage of some countries
- Basic content that can be found online
Ratings:
Goodreads: 3.9/5 (1,248 ratings)
Amazon: 4.4/5 (389 ratings)
Sample review: "Great starting point for understanding business customs, but shouldn't be your only source. Some sections oversimplify complex cultural norms." - Goodreads reviewer
Multiple readers note using it as a supplementary resource alongside country-specific guides and local contacts.
📚 Similar books
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The Culture Map by Erin Meyer A framework for navigating cultural differences in business practices across countries through research-based insights and real workplace scenarios.
Cultural Intelligence by David C. Thomas, Kerr C. Inkson A systematic approach to understanding cultural differences and developing cross-cultural competence through specific tools and techniques.
Global Dexterity by Andy Molinsky A guide for adapting behavior across cultures while maintaining authenticity through case studies and practical frameworks.
When Cultures Collide by Richard D. Lewis A reference guide to business customs, communication styles, and negotiation approaches in 60+ countries with detailed cultural analysis.
The Culture Map by Erin Meyer A framework for navigating cultural differences in business practices across countries through research-based insights and real workplace scenarios.
Cultural Intelligence by David C. Thomas, Kerr C. Inkson A systematic approach to understanding cultural differences and developing cross-cultural competence through specific tools and techniques.
Global Dexterity by Andy Molinsky A guide for adapting behavior across cultures while maintaining authenticity through case studies and practical frameworks.
When Cultures Collide by Richard D. Lewis A reference guide to business customs, communication styles, and negotiation approaches in 60+ countries with detailed cultural analysis.
🤔 Interesting facts
🌏 Prior to writing Kiss, Bow, or Shake Hands, Terri Morrison worked as an international marketing consultant, giving her firsthand experience with cultural mishaps and successes.
🤝 The book has sold over 1.25 million copies and has been translated into multiple languages, becoming a standard reference text in many international business programs.
🎓 Harvard Business School, International Business Times, and Forbes have all cited Kiss, Bow, or Shake Hands as a trusted source for cross-cultural business etiquette.
📚 The title refers to the three most common greeting customs worldwide, highlighting how a simple hello can vary dramatically across cultures and potentially make or break business relationships.
🌍 The expanded series now includes specialized editions focusing on specific regions and industries, including Digital Age, Sales & Marketing, and Healthcare versions.